SOHO Central Acceptable Use Policy

SOHO Central Acceptable Use Policy (AUP)

The SOHO Central Acceptable Use Policy has been formulated with the following goals in mind:

Ensure security, reliability and privacy of SOHO Central systems and network, and the networks and systems of others
Avoid situations that may cause SOHO Central to incur civil liability
Maintain the image and reputation of SOHO Central as a responsible provider
Preserve the value of Internet resources as a conduit for free expression
Encourage the responsible use of net resources, discouraging practices which degrade the usability of network resources and thus the value of Internet services
Preserve the privacy and security of individual users

The Acceptable Use Policy below defines the actions which SOHO Central considers to be abusive, and thus, strictly prohibited. The examples named in this list are non-exclusive, and are provided solely for guidance to SOHO Central customers. If you are unsure whether any contemplated use or action is permitted, please send mail to policy@sohocentralusa.com and we will assist you.

Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted or provided by SOHO Central. Furthermore, such services may not be advertised via deceptive marketing policies, as defined by the Federal Trade Commission Deception Policy Statement.

The sending of any unsolicited email advertising messages to this domain will result in the imposition of civil liability against you in accordance with California Business & Professions Code Section 17538.45.

General Conduct
1. Customers are prohibited from transmitting on or through any of SOHO Central services, any material that is, in SOHO Central's sole discretion, unlawful, obscene, threatening, abusive, libelous, or hateful, or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law.
2. SOHO Central services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. SOHO Central reserves the right to remove such illegal material from its servers.
3. The customer is responsible for keeping his billing data with SOHO Central up-to-date and accurate. Furnishing false data on any order form, contract, or online application, including fraudulent use of bank and checking information or credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.
4. Customer agrees to pay all charges incurred via use of the products and services of SOHO Central. If customer is terminated for any violation of this Acceptable Use Policy, and customer subsequently has an outstanding balance for any reason. Customer agrees to pay all reasonable collection costs and attorney fees to recover these outstanding balances.
5. The resale of SOHO Central products and services is not permitted, unless specifically permitted and documented in a written agreement.
System and Network Security
1. Customers may not attempt to circumvent user authentication or security of any host, network, or account ("cracking"). This includes, but is not limited to, accessing data not intended for the Customer, logging into a server or account the Customer is not expressly authorized to access, or probing the security of other networks (such as running a SATAN scan or similar tool).
2. Customers may not attempt to interfere with service to any user, host, or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.
3. Customers may not use any kind of program/script/command, or send messages of any kind, designed to interfere with a user's terminal session, via any means, locally or by the Internet.
4. Users who violate systems or network security may incur criminal or civil liability. SOHO Central will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
E-mail
1. Harassment, whether through language, frequency, or size of messages, is prohibited.
2. Customers may not send e-mail to any person who does not wish to receive it. If a recipient asks to stop receiving email, the customer must not send that person any further e-mail.
3. Customers are explicitly prohibited from sending unsolicited bulk e-mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it.
4. Customers may not forward or otherwise propagate chain letters, whether or not the recipient wishes to receive such mailings.
5. Malicious e-mail, including but not limited to "mailbombing" (flooding a user or site with very large or numerous pieces of email), is prohibited.
6. Forging of header information is not permitted.
7. SOHO Central accounts or services may not be used to collect replies to messages sent from another Internet Service Provider, where those messages violate this Acceptable Use Policy or the Acceptable Use Policy of that other provider.
8. Customers are explicitly prohibited from using products or services purchased from SOHO Central with other third party individuals or companies which send unsolicited bulk e-mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, informational announcements, and political tracts. Such material may only be sent to those who have explicitly requested it. SOHO Central maintains a list of approved third party companies which provide opt-in mailing services. Use of products or services purchased from SOHO Central with these approved third party companies is allowed as long as no other provisions of our Acceptable Use Policy are violated. This list of approved third party companies is subject to change without notice. Please contact our office for current information.
9. Customers further agree to comply with any current Federal or State laws regarding the sending of unsolicited bulk e-mail messages to those who do not wish to receive it.

If a customer is found to be in violation of this Acceptable Use Policy, customers account and services may be terminated or modified without notice and no refunds will be given. SOHO Central may bill for any resulting support charges, if the client is found to be in violation of this Acceptable Use Policy.

Customer has read and agrees to the above provisions of the Acceptable Use Policy and will indicate agreement via mail, fax or online order form before services will be rendered.

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The sending of any unsolicited email advertising messages to this domain will result in the imposition of civil liability against you in accordance with California Business & Professions Code Section 17538.45.